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Call us 1.888.258.4637

123 COLUMBIA COURT N, CHASKA, MN 55318

Monday-Friday: 8:00am – 5:00pm (CST)

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FAQ

Find the answers to ASI Architectural’s frequently asked questions below. If you cannot find the answer you are looking for, please contact us.

Do you have stock stain colors?

No. We will match to the architect or customer provided samples.

Do you factory pre-finish your products?

Yes, unless specified otherwise.

Do wood ceilings provide any acoustical benefits?

Yes. When used with an acoustical backer behind or above panels, some products will offer sound absorption benefits. Please contact us for more details.

What are ASI Architectural standard lead times?

Most orders ship in 6-8 weeks unless the order is large or custom.

Do you install your products?

No, we are a material supplier only.

What are the maximum widths available for your Linwood Systems?

For veneer faced planks, 8” width is maximum. For most solid wood species, the maximum width is 6”.

Can you provide shop drawings?

Yes. However, shop drawings add 2-3 weeks lead time into your project schedule.

What lengths do your Grille panels come in?

8′ Module Lengths (95″ panel with 1″ reveal) are standard. We can manufacture shorter and longer lengths up to 10′ (120″).

Are your systems accessible?

Yes, access can be achieved through special clips or product construction.

 

 

 

Do you sell your wood ceiling products for residential applications?

No. Please visit our sister companies Architectural Surfaces and Acoustic Geometry for residential products.

Do I need a special T-Bar grid?

No. Our clips attach to any heavy duty 15/16″ grid. Any manufacturer’s grid will work.

What are your standard lead times?

Most orders ship in 6-8 weeks unless the order is large or custom.

Do you offer factory finished products?

Yes, we can stain our products to match your stain color or provide a clear finish.

Are installation clips and hardware included in your quote?

Yes, they are shown typically as a line item on our quotes.

Are samples available?

Yes. Contact us so that we can determine your sample requirements. Alternatively, you may fill out our Sample Request Form.

What size are your Grille panels?

Grilles are assembled in 12″ x 96″ panels (typical), but can be assembled in 24″ x 24″ and 24″ x 48″ panels (typical) also.

Do you have a local installer?

If you need an installer in your area, please contact us. For most areas in the country, we can give you a reference for an installer that has experience with our product.